Workplace challenges and problems are best addressed when dealt with by either an industrial or organizational professional. Interpersonal conflicts between the different workers in an organization are one such problem that could be investigated by an organizational professional. In most cases, interpersonal conflicts are as a result of unaddressed issues by the management that get to a point, and the workers cannot hold anymore (Jha & Jha, 2010). A majority of these issues can be addressed by the workers only if an environment is created for them. The most common causes of workplace conflicts include poor management, poor communication, and poor working environment. Unfair treatment of workers, lack of equal opportunities, and bullying and harassment is also a significant cause of interpersonal conflicts among staffs and workers (Jha & Jha, 2010). The failure of the management to clearly define the job roles and offering inadequate skills could also be a reason enough to have workplace conflicts. Organizations must at all times minimize conflicts at workplaces as failure to deal with this might negatively affect the productivity and output of the workers. In cases where these conflicts get too unmanageable levels, this might destroy the reputation of the organization (Jha & Jha, 2010).
In a bid to get the right solution for workplace conflicts it is important to find out what causes the conflicts deeply. The implications of workplace conflicts on the productivity of drugs manufacturing companies; a Case study of Glaxo Smith Kline would be a viable research question in this case as it relates to the identified problem while it is going to be able to design a research project to answer the question and all the underlying factors (Ellsworth & Gonzalez, 2003). Answering the research question will significantly contribute to the existing knowledge. The design of the research question will make the solutions replicable in other organizations in the same organization, and thus it will be possible to design a research project that will answer every question (Ellsworth & Gonzalez, 2003).
Ellsworth, P. C., & Gonzalez, R. (2003). Questions and comparisons: Methods of research in social psychology. In M. Hogg & J. Cooper (Eds.), The SAGE handbook of social psychology (pp. 24–43). Thousand Oaks, CA: Sage Publications.
Jha, S., & Jha, S. (2010). Antecedents of interpersonal conflicts at the workplace. Journal of Management & Public Policy, 1(2), 75-80.