Forum 5

Forum 5

Week 5: Personal Quality Service ( 10 messages – 10 unread ) Hide Full Description Class, You decide to open a hot dog stand on a street corner in Times Square in downtown NY. Customer base for this location is obviously very diverse. There will be local NY white and blue collar workers, as well as international and domestic tourists, all representing nearly every diverse culture in society. Create three Quality Service Standards that you will follow to service your potential customers. They may address any aspect of this hypothetical business. Remember that just like goal setting, Quality Service Standards must be a) clear, b) concise, c) observable, and d) realistic. Comment on at minimum one other students Quality Service Standards…..what can be improved upon?