Case Study: Finding the Emotional Intelligence 

Read Case Study 4.2: Finding the Emotional Intelligence.

Answer The Following Questions:

1. What are the differences between leaders and managers?
2. Can anyone be a leader? Which would you prefer to work for: a leader or a manager? Why?
3. Select one of the characteristics of an effective project manager and tell why it is important.
4. Is leadership of a project different in an Agile environment than in a traditional project environment?