Negative Email

TO:  “Abc Customer”

FROM: HSN Company

DATE: 01/03/2020


Hello esteemed customer

I hope you are doing fine.  I am “Eliana” from HSN Company that produces the seashore Soap kits. Thank you for believing in our products and placing an order for Cool Seaside soap kit. We received one million two hundred thousand orders for the kit which is an outcome that we never anticipated. However, this is a challenge that we can handle, and we assure you that you will receive your kit by 18th April 2020.

The orders for the sewing kits as well as storage kits were also overwhelming. These products are on stock, and I suggest you place an order for them too. Alternatively, you can request us to change your seaside order to the sewing or storage kit. I believe that you will be happy after using our products. The kit that you ordered is unique and amazing and is worth waiting for, but if this is not possible you can contact us via 1-******** from Monday to Friday, 9 a.m. to 5 p.m. EST for a refund. I would also like to inform you that you can gain a lot of insights from our website. You can check customer reviews for the products and also share tips with others. You can also read magazines and read instructions for using different products.

We have several amazing products and look forward to bringing more to our esteemed customers. We, therefore, request you to visit our website at frequently so that you won’t miss exciting offers. You will be notified as soon as the kit ordered is stocked.

Thank you for being part of HSN Company



Supplies Manager.