Ow technology has shaped the hospitality industry over the last ten years

Ow technology has shaped the hospitality industry over the last ten years

These topics must be addressed. (or, professor does not accept) 1- Has technology improved operations? 2- What impact does technology have on marketing food service operations? 3- How has technology impacted customer interaction with hospitality businesses? 4- Has technology helped to improve the service function? 5- What are your opinions on the limitations of technology in hospitality? Why? The paper requires to have some of research evidence and your opinions.