SHR039-6 Operations and Project Management


Galfar Engineering and Contracting SAOG is a company based in Oman that is engaged in the construction industry. The company is operational alongside its subsidiaries in construction, training of personnel and hiring of equipment. The company's significant areas of focus include civil and mechanical construction, road construction, electrical, plumbing, public health engineering, the hiring of construction equipment, training of personnel to use tractors, vehicles and other equipment among other activities. The company has three divisions namely Oil and Gas, Roads, Bridges and Structures and Civil and Utilities. The company has expanded to other countries that are in the Gulf Cooperation Council and India. The company has several subsidiaries including Al Khalij Heavy Equipment and Engineering LLC, Aspire Projects & Services LLC, Galfar Engineering and Contracting India Pvt Limited and Galfar Training Institute LLC.


Question 1

Galfar Engineering and Contracting SAOG must ensure that they come up with a strategy by which they are going to check on quality and control it. Since the company is working in a sector that requires quality, it would be as important for the company to focus on it as it would focus on other important aspects. Since operation management is a task that requires enough effort and dedication in matters of quality assurance, the company should develop a framework by which all their works and structures can be measured against (Lines et al., 2015).  Creating the position of a quality assurance manager who would work for hand in hand with the project manager would reduce the inefficiencies that would arise. In a bid to maintain its competitiveness and relevance in the construction industry Galfar Engineering and Contracting SAOG must ensure that quality becomes one of their areas of primary focus. Reviewing their products and their policies on matters of quality assurance is a great step towards creating a company that is consistent in quality improves not only the competitive advantage but also enhances the brand image of the company and how the customers perceive it (Lines et al., 2015).  Lastly, the nature of the environment which the company operates in must have quality, and this is not compromisable. Galfar Engineering and Contracting SAOG must, therefore, ensure that quality control is deeply entrenched in its culture and operations management.

Process and capacity design strategies are important in a company of this nature. To be able to balance the output and support all the production goals that are set the company must come up with an elaborate process and capacity design managem

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