E-mails are increasingly becoming a useful mode of official communication in the modern society. Nevertheless, majority of people using e-mails as a form of communication have failed to draw a line between official and friendly e-mails. I agree with the provision of the article that business e-mails should be more professional, polite and error-free. Failure to address these critical issues may to a great extent have negative results to the development of the business (McKay & McKay, 2016). In essence, the article proves helpful in writing professional emails which should be very different from those written to friends and family members.

For instance, the insistence of the article on upholding high manners when writing e-mails is an important aspect. Many are the times that people fail to be courteous while addressing persons in an e-mail. It is always essential understanding that the first impression will be vital to the response we get from the e-mails sent.  The first impression will give a lot of information regarding the character and the behavior of the person writing the e-mail. Use of certain words such as kindly, please and thank you can have a great influence in the response from the e-mail. In addition, the salutation will also be an integral aspect that will in a certain way influence the response from the recipient (McKay & McKay, 2016). Most are the times that people forget to use the necessary salutations such as Mr. and Mrs. Failure to use such terms may look disrespectful and thus have a negative impact on the response from the client.

Another important aspect that I agree with from the article is the importance of using a professional e-mail address. It is imperative that we distinguish between professional e-mails and those sent to friends and family members. The e-mail address used speaks a lot on the sender of the e-mail and unprofessional e-mail addresses could be costly. I strongly agree with the article that even if one is very much attached to an e-mail address, then it is wise considering having a second e-mail address. This will to a great extent help to differentiate between formal and informal communication. In addition, the e-mails should be free of spelling mistakes and other grammatical errors. Also use of abbreviations and slang in professional e-mails should also be discouraged since the recipient may fail to understand some of these abbreviations.

Although the article on e-mail etiquette is to a great extent helpful, I disagree with the tip that prohibits sending f attachments in professional e-mails. It is worth understanding that some of professional e-mails require supporting documents that can only be sent as attachments. The fact that some of these attachments carry viruses does not supersede the benefits of sending these attachments (McKay & McKay, 2016). For instance, job seekers will have to attach the CV and other testimonials to their prospective employers to prove their qualifications. There are various anti-virus software that can help detect and block such viruses from causing damage to the computer.

After analysis on tips one-mail etiquette, I have realized that I have been missing on some essential elements in writing professional e-mails and I have to adapt to a new style. For instance, I have used an informal e-mail address in making formal communication. From the article, I have realized the importance of having an alternative official address that I will be using for official communication (McKay & McKay, 2016). In addition, I will also ensure that I will be using the proper title to address the recipient. To sum it up, the article provides essential tips that can help in improving professional communication.

References

McKay, D., & McKay, D. (2016). Writing a Professional Email? 7 Questions to Ask Yourself Before You Hit Send. About.com Careers. Retrieved 19 January 2016, from http://careerplanning.about.com/od/communication/a/email_questions.htm

McKay, D., & McKay, D. (2016). 8 Etiquette Rules for Business Email. About.com Careers. Retrieved 19 January 2016, from http://careerplanning.about.com/od/communication/a/email_etiquette.htm

 
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