Caribbean Tourism Organization

What were the key structures and scope decisions taken by this company?

The company structures itself to make it the most desirable and a leading sustainable tourism development agency within the state. It is designed to promote tourism services to all the people who attend the Caribbean state(McLeod et al., 2017). It contains thirty-two member governments and many private sectors organizations and companies. All the members have a board to make critical decisions such as areas that require improvement. This is to ensure that the customers are given satisfactory services as they travel.

How is the operation function organized for this company?

The organization is to provide specialized support and assistance to sustain the tourism sector. To know the tastes and preference of the customers, the company invest much in research to tailor their services to meet the customer’s expectation (McLeod et al., 2017). It has a platform that gives customers a chance to comment on the services offered. It has a partnership agreement with organizations such as Caribbean hotel and tourism association to help it provide excellent services to its customers. The company has a quality staff that ensures that the services offered are professional.

Describe operation for supply chain for this organization

The company has many member states with headquarters in all the members’ states to ensure that the customers are at an easy reach to the services. It provides an online platform for customers to get a chance to book the services online (McLeod et al., 2017). Through the partnership with other organization, their scope of operation is increased making the organization to get many customers hence increase in the profit margin. The company appointed the 7 stars to act as its media agency where planning and buying can take place.

Identify any inventory management practices performed by this company.

The company believes in good governance, tourism research, and information communication technology. This is to ensure that the organization contributes to the fulfillment social and economic needs of the staff and customers (McLeod et al., 2017). It integrates tourism with national development plans to ensure that it is given priority in the development. Through the government control, the business will have effective monitoring of the business accounts for all actions of the organization. As a result, the management will be improved to ensure efficiency in leadership.

 

Reference

McLeod, M., Lewis, E. H., & Spencer, A. (2017). Re-inventing, revolutionizing and transforming Caribbean tourism: Multi-country regional institutions and a research agenda. Journal of Destination Marketing & Management, 6(1).

 

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