Operation Management Related

Operation Management Related

Organization behavior is the study of people behaves in an organizational setting or company.it involves the interactions between human behavior and the organization, and the organization itself.it can be divided into; workgroups, individuals in the organizations and how organizations behave. The study of organizational behavior helps in the following ways.one, it promotes innovation. Two, it encourages leadership. Three it provides increased job performance, and lastly, it increases job satisfaction

A company uses operation management functions to generate value and provide products to its customers. Operation management is the business function that involves management processes to lead to the production of goods and services. It enhances accountability and accuracy in a product or service delivery. The following functions are involved in operation management; one, an operation which entails planning, organizing, control and directing of all the activities undertaken to lead to the production of goods and services needed by human beings. Second is finance.it is necessary to ensure that all finances are adequately utilized to ensure for maximum production of goods and services this fulfills the customers’ expectation. The third function is a strategy which refers to the planning idea that enables optimization of resources. The strategies include;sales, supply chain configuration, ability to hold money and maximum utilization of resources. The fourth function is forecasting.it involves estimation of events that may happen in the future it involves taking an estimate in consumer demand which goes hand in hand with production. The last function is the product design which aims at catering for the consumer demands and market trend. It involves the production of durable and high-quality products.

Competitive advantage in a company is unique features and products that a company has over its competitors. They involve; people, cost and differentiation. For instance, a company can have a routine where employees work with passionate and treat customers with love. Also, the organization can decide to produce at lower prices. They can also decide to produce products unique from other companies like through appearance and also functionality.  All these creases competitive advantages over others.

There are two types of organization operations; service operation and manufacturing operations. The manufacturing operation produces tangible goods like drugs while service operation produces intangible services, for example, hospitality and consultancy. On the other hand, the two operations have similarities in that they both face forecasting demand for products and services and also they both must deal with cost control.

There are two project analysis techniques the PERT and PCM. PERT was designed to analyze and represent the tasks involved in completing a specific project.PCM is an approach that addresses all the phrases of a project from planning until the completion of the task. It involves planning, organizing, coordinating and controlling of the project. PERT differ from PCM in that PERT is event oriented while PCM is activity oriented. Secondly PERT involves control and planning of time while PCM involves control of cost and time. Also PERT involves unpredictable activities while PCM involves predictable activities. The two techniques, however, are similar in that they both have the same approach. The best to use among the two is PERT since it gives extreme importance of time in that if time is minimized the cost will also be minimized hence cheaper to use.

In developing a forecasting system, the following steps have to be followed; one, problem identification. Second information collection. Third preliminarily analysis performance. Fourth choosing of the forecasting model. Firth data analysis and lastly verification of model performance. All these steps help in establishing a new business, formulating plans and facilitating management decisions.

There are significant categories of supply chain risks. They include; financial, legal, environmental, human and schedule risks. These risks can be mitigated by assessing and monitoring new and existing suppliers and also proactively addressing supply chain cyber threat.




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Driskill, G. W. (2018). Organizational culture in action: A cultural analysis workbook. Routledge. Zygmunt,.