The radiology department is integral to the safety of patients and clinicians. As such, there is a need for periodic assessment, continuous quality improvement, quality assurance, and quality control for best results (Kelly & Cronin, 2015). To ensure quality care and eliminate possible mistakes, The Joint Commission (TJC) visits the departments annually. In the absence of the TJC, the Det Norske Veritas Healthcare (DNV) can conduct the accreditation. The DNV also meets yearly, following authorization by the Centers for Medicare & Medicaid Services (CMS) Kelly & Cronin, 2015). Consequently, it is the body that checks whether hospitals and the radiology departments comply with the directives set. Only hospitals that meet the required criteria can participate.
The DNV distributes a manual known as the National Integrated Accreditation for Healthcare (NIAHO). There is a section that concentrates with Medical Imaging. Besides, there are training classes where clinicians/students are furnished with the current guidelines and precautionary measures in line with CMS standards (Kelly & Cronin, 2015). NIAHO concentrates on essential elements of the conditions for participation by conducting regular surveys that endorse the quality initiatives of the CMS. The move comes in handy in continuous improvements according to the priorities set by different organizations. On their part, companies innovate ways to choose the most effective means of complying with the best practices. However, hospitals need to be ISO 9001 compliant in the first three years (Kelly & Cronin, 2015). Hospitals that exhibit exemplary results obtain the ISO 9001 certification. An organization must observe the standards and adhere to them. They can train their officials on the expectation as well as refer to the manuals (Kelly & Cronin, 2015). Only when they satisfy the various accreditation boards do they get the certificates.
Continuous Quality Improvement (CQI), Quality Assurance (QA), and Quality Control(QC) are bodies set up to ensure that the hospitals or organizations understand what institutions such as NIAHO and CMS require of them. They set standards to be met (Kelly & Cronin, 2015). Therefore, the various stakeholders involved strive to meet the expectations. Quality Assurance gives the green light for organizations that work in line with the medical and safety requirements (Kelly & Cronin, 2015). The goal is to improve the health of the patient as well as their security, besides ensuring that the doctors are also safe. In other words, all the three work together, providing oversight to each other and hence improving quality.
The organization has a better CQI since it continually helps us to achieve better results by always imploring us to produce better results. The management vouches for outcomes or results that are measurable or quantifiable. The essence is to improve on mistakes and continuously make improvements (Kelly & Cronin, 2015). Periodically, we assess the outcomes on a scale of one to ten and see how we scored against the set standards. Such quantification encourages us to know where we still need to improve on as well as our secure areas.
Overall, the imaging department at the organization develops and keeps an exhaustive and effective performance assessment program. The strategy helps to enhance the quality and safety of radiologists. The structure generally includes components of process improvement, patient safety, customer service, education, and professional staff evaluation. They are accompanied by strategies for adopting continuous improvement programs, implementing changes, analyzing data, and fulfilling stipulated regulatory guidelines.