Information is a vital factor that drives all companies to their success in all activities they do. The use of software has improved the shape of communication systems and help ingenerating more customers in the company, thus a massive growth and development.

courier Company

Here, the implemented technology whose couriers can carry up to 2,000 packages each day has shaped the business intelligence by allowing them to keep a real-time tab based on customer satisfaction. The SeeWhy software in the company also has the capability of generating customer’s data faster with instant reports.

Cablecom

The Swiss telecom company uses statistical software called SPSS to mine the customer’s data, especially from troubled tickets. As a result, build a model that could move when a high risk customer is leaving for proper action to be taken. The information technology is capable of determining the customer’s dissatisfaction.

ByranCave

The film law methodhelps in analyzing the collected profits and fees that are complicated and have taken too long. The tool allows lawyers to track all the real-time budgetsfor faster adjustments.

Profession Who Could Benefit From the ByranCave

Byran cave can be beneficial to lawyers because it allows them to make tracks on the budgets within a real-time for proper adjustments. Similarly, women and minorities who are working on cases in the firm find the technology important (Aghazadeh 145). This is because it allows the company to a sheer diversity in the firm for reporting processes that the clients may need.

Cablecom Prediction Model

Apart from identifying customers at risk, the model also provides exemplary information about the customer’s dissatisfaction and their possible beginning point such as between the month of 12 and 14.

Letting some customers leaving during a risky hour is a good idea. This because it is the only way to retain customers and win their trust. No customer will be loyal to a carefree company which does not care about them.

Work Cited

Aghazadeh, Hashem. “Strategic marketing management: Achieving superior business performance through intelligent marketing strategy.” Procedia-Social and Behavioral Sciences207 (2015): 125-134.