It is not only difficult but also critical to build as well as maintain trust within a given firm. Research shows that trust is what creates the corporate performance. However, for a long time, trust has been an issue debated on in almost all companies. In the podcast, Sir Terry Leahy asserts that successful businesses are those with people who have confidence as well as trust for their bosses. In other words, trust exists in three levels; mistrust, healthy trust and over trust as evident from the podcast. Trust creates a strong collective intelligence that boosts the capacity of any organization. However, according to the CIPD research on the UK, it is evident that the level of trust for organizations has gone down over the last three years.

From the podcast, the level of merger and acquisition is considered one of the reasons why organizations are facing trust issues today. According to Veronica Hope Merging increases the size of an organization, and as this may seem to benefit the firm, employees feel remote, hence, making it hard for them to identify with the senior leaders as well as the organization. In other words, when employees feel remote, they find it difficult to trust the management and the organization as a whole.

Globalization is another issue behind lack of trust as evident in the podcast. Global restricting local units of multinationals tend to feel controlled or rather manipulated by the corporate center, an issue that negatively affects their performance. If the corporates are controlled, it means they lack confidence in governing the local businesses, hence lack of trust.

Another factor talked about in the podcast is leadership styles. Many leaders exercise bad ruling where employees’ interests are not put into consideration. It is for this reason that good leadership is advised, in that the leader has to show interest in employees’ issues as this shows that he or she is focused on the organization’s internal needs.However, the podcast advices on the need for a balanced level of trust as too much of it negatively impacts the organization.

According to Veronica Hope, job insecurities negatively affect the ability for people to trust their seniors in the organization. This factor has even gotten worse due to technologies as large numbers of insecurities are experienced in current job positions.

The podcast further makes it clear that for the past three years, some organizations in the UK have registered significant growth in trust levels. In other words, organizations with a higher level of trust lead to overall employee satisfaction, an action that increases the overall trust for the organization. According to Krit Patel, people he considers important are those that face the customers. In appreciating such people, Patel has embarkedvisiting and gathering them in conferences.

Honesty truth is considered another way of achieving trust. According to the podcast, one way of gaining employee trust is through telling them honest truth regarding sensitive matters such as financial situations. Even though the situation may seem bad, truth is important.

 
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